{"title":"Customer Loyalty and Retention","description":"\u003cp\u003eKeep customers coming back with loyalty and retention options. Rewarding customers is a great way to build customer bases and second, third and fourth visits.\u003c\/p\u003e","products":[{"product_id":"outbound-campaigns","title":"Outbound Campaigns and Retention","description":"\u003ch3\u003eOutbound Campaigns\u003c\/h3\u003e\n\u003ch4\u003eOutbound Campaigns by Kayman Direct \u0026amp; Bowtie Solutions\u003c\/h4\u003e\n\u003cp\u003eWhen your service bays need to fill up fast or you’re looking to create a surge in customer engagement, Kayman Direct and Bowtie Solutions deliver. Ouroutbound campaigns combine strategic calling, targeted texting, and dealership-approved promotional offers to drive immediate, measurable results.\u003c\/p\u003e\n\u003cp\u003eWe act as an extension of your team—leveraging your customer data, your brand voice, and your goals—to generate more appointments, increase show rates,and convert dormant customers into active revenue.\u003c\/p\u003e\n\u003cp\u003eWhether you're launching a service promotion, re-engaging lost customers, or pushing a month-end offer, our dedicated outbound team does the heavy liftingso your advisors can stay focused on the guests in front of them.\u003c\/p\u003e\n\u003ch4\u003eWhat You Get:\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eHigh-volume calling and texting outreach\u003c\/li\u003e\n\u003cli\u003eDealer-approved promotional scripting\u003c\/li\u003e\n\u003cli\u003ePrecision-targeted campaigns using your customer lists\u003c\/li\u003e\n\u003cli\u003eSame-day and next-day results to fill the schedule\u003c\/li\u003e\n\u003cli\u003eA\/B tested messaging for maximum conversion\u003c\/li\u003e\n\u003cli\u003eClear reporting, transparency, and performance metrics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eThe Outcome:\u003c\/h4\u003e\n\u003cp\u003eMore inbound traffic. Higher appointment counts. Increased RO dollars. Measurable revenue lift—without adding headcount.\u003c\/p\u003e\n\u003cp\u003eKayman Direct and Bowtie Solutions give your dealership the power to turn opportunity into booked business.\u003c\/p\u003e","brand":"Kayman Direct","offers":[{"title":"Default Title","offer_id":41867689885751,"sku":null,"price":1.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/4377\/7335\/files\/gallery-kayman_d76283c2-b26c-47de-9586-46c0cea53699.jpg?v=1757352542"},{"product_id":"fixedops-velocity","title":"FixedOps Velocity","description":"\u003ch2\u003eFixedOps Velocity - Hyper-Local Service Marketing\u003c\/h2\u003e\n\u003cp\u003eFixedOps Velocity is a comprehensive hyperlocal marketing program designed to help franchise dealers retain post-warranty customers and effectively compete with independent repair shops. It targets the $180 billion aftersales market, fostering long-term customer loyalty and profitability for your dealership. \u003c\/p\u003e\n\u003ch3\u003eBenefits of Frog Data's Fixed Ops Velocity\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003ePost-Warranty Customer Retention:\u003c\/strong\u003e Keeps customers within your dealership network after their warranty expires, securing recurring service revenue and increasing customer lifetime value. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDigital Competitiveness:\u003c\/strong\u003e Positions your dealership to dominate local digital channels, optimizing search visibility and online reputation against independent shops. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRevenue Protection \u0026amp; Growth:\u003c\/strong\u003e Captures profitable \"Customer Pay\" (CP) business currently lost to aftermarket alternatives, increasing service bay utilization and dealer gross profits. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReinforced Brand Messaging:\u003c\/strong\u003e Builds trust by consistently communicating your key advantages, including certified technicians, genuine OEM parts, and warranties. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIncreased OEM Parts Sales:\u003c\/strong\u003e Drives demand for genuine OEM parts by retaining more vehicles within your authorized service network.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStrengthened Customer Relationships:\u003c\/strong\u003e Builds loyalty that can translate into future vehicle purchases and positive brand advocacy.\u003c\/p\u003e\n\u003ch3\u003eProblems Solved\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDealers lose profitable customer-pay business to local repair shops.\u003c\/li\u003e\n\u003cli\u003eDealer websites focus mainly on sales, neglecting service marketing.\u003c\/li\u003e\n\u003cli\u003eWeak local SEO and social media presence for service operations. \u003c\/li\u003e\n\u003cli\u003ePoor post-warranty retention and inconsistent customer communication.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"FrogData","offers":[{"title":"Default Title","offer_id":41983944359991,"sku":null,"price":1350.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/4377\/7335\/files\/FixedOps_Velocity_banner-04.jpg?v=1769706884"},{"product_id":"worldwide-service-bdc","title":"Service BDC by Worldwide BDC","description":"\u003ch2\u003eIncrease Service Drive Traffic Without Increasing Staff or Ad Spend.\u003c\/h2\u003e\n\u003cp\u003eThe Service BDC is a plug-and-play solution designed to drive more traffic to your service department while improving call handling efficiency and customer experience. Worldwide BDC professionally manages inbound service calls, scheduling appointments according to your dealership’s guidelines and manufacturer requirements. Calls that require advisor involvement, such as repair status updates or detailed technical questions, are intelligently routed to the appropriate advisor, ensuring customers get the right information without overwhelming your service team. This structured approach increases appointment volume, reduces missed calls, and creates a smoother, more consistent service experience.\u003c\/p\u003e\n\u003ch3\u003eWhat This Solves\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eMissed or unanswered service calls during peak hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAdvisors pulled off the drive to answer routine scheduling calls\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInconsistent appointment-setting processes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLost service revenue due to poor call handling\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eHow It Helps Your Dealership\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIncreases service appointment volume and lane traffic\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAllows advisors to stay focused on revenue generating repairs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eImproves call handling, response time, and customer satisfaction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCreates a scalable process without adding internal headcount\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLong-Term Impact\u003c\/h3\u003e\n\u003cp\u003eOver time, the Service BDC becomes a reliable growth engine for fixed operations, driving higher appointment show rates, improved advisor productivity, increased service revenue, and a more consistent, professional customer experience that builds long-term loyalty.\u003c\/p\u003e","brand":"Worldwide BDC","offers":[{"title":"Worldwide Flex","offer_id":42058560602167,"sku":null,"price":4.4,"currency_code":"USD","in_stock":true},{"title":"Worldwide Lite","offer_id":42058560634935,"sku":null,"price":4.4,"currency_code":"USD","in_stock":true},{"title":"Worldwide Essentials","offer_id":42058560667703,"sku":null,"price":4.3,"currency_code":"USD","in_stock":true},{"title":"Worldwide Pro","offer_id":42058560700471,"sku":null,"price":4.2,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/4377\/7335\/files\/ServiceBDC.png?v=1768248898"},{"product_id":"rewards","title":"Rewards","description":"\u003ch2\u003eDrive Customer Loyalty and Boost Dealership Engagement with BCP Rewards\u003c\/h2\u003e\n\u003cp\u003eBetter Car People’s Rewards™ is a comprehensive customer loyalty marketing solution designed to increase a dealerships’ revenue by improving communication value, enhancing customer retention and encouraging referrals beyond the members who enroll into the program. 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Drive More Revenue.\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"239.7792595664131\" data-angle=\"0\" data-font-name=\"g_d2_f2\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"335.06352647005656\" data-angle=\"0\" data-font-name=\"g_d0_f2\"\u003e\n\u003cdiv data-canvas-width=\"787.3195569602779\" data-angle=\"0\" data-font-name=\"g_d2_f2\"\u003e\n\u003cdiv data-canvas-width=\"493.975514199495\" data-angle=\"0\" data-font-name=\"g_d3_f2\"\u003e\u003cspan\u003eLet us proactively reconnect with your lost and inactive customers—bringing them back into your service lane and turning lost opportunities into steady revenue.\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"493.975514199495\" data-angle=\"0\" data-font-name=\"g_d3_f2\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch3 data-canvas-width=\"335.06352647005656\" data-angle=\"0\" data-font-name=\"g_d0_f2\"\u003e\u003cspan\u003eKey differentiators:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003ePhone based campaigns\u003c\/strong\u003e are handled by trained specialists to ensure high-quality, compliant conversations. All US based agents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eEmail and text campaigns\u003c\/strong\u003e are powered by AI to deliver timely, consistent messaging at scale\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eConversational AI \u003c\/strong\u003eallows you to integrate dealer messaging into email and text communications\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSupported by human oversight\u003c\/strong\u003e and monitoring.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eWhy dealers choose Better Campaigns for Service: \u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIncrease revenue. Targeted campaigns reconnect customers and recover both sales and service opportunities.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSave time and resources. Outsource outreach to experts and AI so you and your staff can focus on in-store customers.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eStronger customer relationships. Professionals phone outreach plus personalized AI messages build trust and drive show rates.\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhile we handle the outreach, your team stays focused on delivering exceptional service.\u003c\/p\u003e\n\u003cp\u003eMore appointments. More retention. 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It gives shoppers clear answers about what services are available and how much they cost, while helping dealers maintain OEM-compliant offers across their website and marketing channels. With transparent pricing, integrated scheduling, digital wallet save options, and recall lookup, Service Offers makes it easier for customers to learn, engage, and book service.\u003c\/p\u003e\n\u003cp\u003eBuilt to drive more repair orders and better fixed ops marketing performance, Service Offers also gives dealerships flexible tools like weather-based offer updates, interactive video, financing integration, configurable layouts, and real-time reporting. 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With SEO-optimized service pages, targeted paid search campaigns, and real-time insights, Accelerator turns high-intent demand into measurable results while giving you the tools to scale service growth with confidence.\u003c\/p\u003e\n\n\u003cstyle\u003e\n  .sticky-section {\n    display: grid;\n    grid-template-columns: 1fr 1.2fr;\n    gap: 40px;\n    align-items: start;\n  }\n\n  \/* Sticky video *\/\n  .sticky-video {\n    position: sticky;\n    top: 140px; \/* adjust based on your header height *\/\n  }\n\n  .sticky-video iframe {\n    width: 100%;\n    height: 315px;\n    border: none;\n    border-radius: 12px; \/* optional polish *\/\n  }\n\n  \/* Content side *\/\n  .sticky-content p {\n    margin-top: 0;\n  }\n\n  \/* Mobile *\/\n  @media (max-width: 768px) {\n    .sticky-section {\n      grid-template-columns: 1fr;\n    }\n\n    .sticky-video {\n      position: relative;\n      top: 0;\n    }\n  }\n\u003c\/style\u003e\n\n\u003cdiv class=\"sticky-section\"\u003e\n  \u003c!-- LEFT: Sticky Video --\u003e\n  \u003cdiv class=\"sticky-video\"\u003e\n    \u003ciframe src=\"https:\/\/www.youtube.com\/embed\/fkHUapn3glE?si=C6j1ydtonyJYbzJH\" title=\"YouTube video player\"\u003e\u003c\/iframe\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- RIGHT: All Content --\u003e\n  \u003cdiv class=\"sticky-content\"\u003e\n    \u003cp\u003eBuilt for General Managers and Service Managers, Accelerator, by FixedOPS Marketing, helps drive qualified traffic into the service lane, improve RO value, and provide full visibility into what is driving performance. 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