{"product_id":"virtual-performance-coaching","title":"Virtual Performance Coaching","description":"\u003ch3\u003eWeekly Coaching. Real Feedback. No Additional Headcount.\u003c\/h3\u003e\n\u003cp\u003eYour coach is in your CRM every week. They review activity, find what's working and what isn't, and send a recorded video with specific feedback, wins, and clear next steps. Your team knows where they stand before the week is over.\u003c\/p\u003e\n\u003cp\u003eEvery month includes a live training session and a mystery shop, covering email, SMS, voicemail, and an inbound call attempt, so you know what customers actually experience when they contact your store.\u003c\/p\u003e\n\u003cp\u003eCustom talk tracks, scripts, and templates are built for your team throughout the engagement. The CRM Audit and CRM Tune-Up are included at no additional cost when sold as part of a VPC engagement.\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eKey Differentiators\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eWeekly CRM activity review with a recorded video featuring specific, actionable feedback\u003c\/li\u003e\n\u003cli\u003eMonthly live training session included\u003c\/li\u003e\n\u003cli\u003eMonthly mystery shop covering email, SMS, voicemail, and an inbound call attempt\u003c\/li\u003e\n\u003cli\u003eCustom talk tracks, scripts, and templates built throughout the engagement\u003c\/li\u003e\n\u003cli\u003eCRM Audit and CRM Tune-Up included at no additional cost\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eWhy Dealers Choose Virtual Performance Coaching\u003c\/h4\u003e\n\u003cp\u003eContinuous Weekly Correction. VPC finds and corrects issues mid-month while there is still time to impact your results.\u003c\/p\u003e\n\u003cp\u003eYour team gets custom tools. Talk tracks, scripts, and templates are built for your specific team throughout the engagement.\u003c\/p\u003e\n\u003cp\u003eThe mystery shop keeps you honest. Every month, your coach contacts your store as a customer. You see exactly what your customers experience.\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eCRM Compatibility\u003c\/h4\u003e\n\u003cp\u003eWorks across all major dealer CRM platforms, including eLead, VinSolutions, DealerSocket, Tekion, DriveCentric, and more.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Better Car People","offers":[{"title":"Default Title","offer_id":42234273988663,"sku":null,"price":1620.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0611\/4377\/7335\/files\/Feature-VirtualPerformanceCoaching-01.webp?v=1778697952","url":"https:\/\/theshop.com\/products\/virtual-performance-coaching","provider":"Shop","version":"1.0","type":"link"}