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Customer Service Response
First Quality Response
By Better Car People

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First Quality Response

Overnight BDC provides dealers with a way to engage with their leads after hours or 24/7. Our tech-enabled solution utilizes both live on-shore agents and intelligent technology to help engage customers regardless of when they reach out to you.

Contact your after-hour leads quickly with a live BDC consisting of a Collaborative Intelligence Platform (onshore agents with AI). Real people answering real questions and modified by lead type and source.

  • Creates dynamic customized responses for each incoming lead that conforms to Ford or Lincoln brand standards in the name of your dealership. 
  • Available 24 hours/7 days a week/365 days a year 
  • Integrate live inventory and video 
  • No contracts
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