Warranty claims processing has long been a behind-the-scenes burden for dealerships—slow, manual, prone to errors, and often invisible in terms of its true cost to the business. But that’s changing, thanks to WarrCloud, one of the featured vendors in The Shop by FordDirect. As the industry’s first and only cloud-based, AI-powered platform for warranty claims automation, WarrCloud is helping dealers streamline fixed ops in ways that are both measurable and immediate.
WarrCloud takes a process that hasn’t evolved in nearly 80 years and completely transforms it. By smart-sourcing the task—blending artificial intelligence with skilled oversight—WarrCloud automates warranty submissions, recovers missed revenue, reduces administrative overhead, and supports consistent compliance with OEM guidelines. For dealers, this translates to fewer errors, faster payments, and more time to focus on what truly matters: the guest experience.
The impact is significant. WarrCloud estimates that most dealers are leaving about 15% of warranty revenue on the table due to inefficiencies in manual processing and missed claim opportunities. With the average dealership handling more than 270 warranty repair orders (ROs) per month, the revenue loss is substantial. Add in the rising costs associated with OEM warranty coverage—driven in part by the growth of EVs—and it’s no surprise that forward-thinking dealers are leaning into smarter solutions for fixed operations.
WarrCloud is designed with that shift in mind. Dealers gain more than just automation—they gain accuracy, visibility, and consistency. The platform processes claims in under 24 hours and achieves a 93% first-time submission success rate. With tools like Chirp, a dealer-facing app that streamlines supplemental documentation and provides real-time claim status updates, WarrCloud offers a clear path to faster cash flow and reduced audit risk.
It also relieves the burden on fixed ops teams. As staffing challenges continue and warranty audits become more frequent, service advisors and managers are often pulled away from high-value customer interactions to chase paperwork. WarrCloud removes that friction by handling the administrative load, allowing teams to refocus on delivering the kind of guest experience that keeps customers loyal—and keeps service bays full.
That’s exactly why WarrCloud is included in The Shop. Dealers who explore the marketplace aren’t just browsing—they’re looking for vetted, proven solutions that deliver real operational value. WarrCloud stands out because it does just that. It helps dealers work smarter, recover revenue, and stay ahead of industry trends—without adding complexity to their day.
For dealerships ready to take a closer look at where time and money are being lost in warranty, WarrCloud offers a modern, effective answer—available right now in The Shop.
