Service & Parts

Keep customers coming back with service and parts solutions that enhance efficiency, reduce downtime, and maximize profitability.

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9 products

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Vehicle Reconditioning

Cut your recon time in half with streamlined processes, accountability, and enhanced collaboration with VelocityRecon.

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Lead Engagement

We manage your inbound calls and coordinate appointment setting, ensuring your team can prioritize personal customer engagement.

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WarrCloud is a technology and service solution that will absolutely transform automotive warranty processing to enhance the primary driver of your dealership’s gross profit: the Service Department. The need for warranty claims processing is projected to grow 20% in the next two years. WarrCloud increases warranty revenue, reduces costs, improves gross profits by automating your claims processing.

Increase Profits with WarrCloud.

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Lead Engagement

Convert leads to in-store appointments with a virtual BDC consisting of on-shore agents. Our automotive-trained team provides your dealership with premium BDC engagement 24/7/365.

Outbound Contact Center

Proactive Customer outreach that
keeps your dealership a step ahead of your customers

BDC Software
Lead Engagement

Automotive BDC Software for sales and service. Dealerships now have the tools to improve agent productivity by up to 4X. Volie’s platform will enable you to turn your BDC into a profit center.

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Inbound Call Management
Lead Generation

We will provide a backstop for your team to ensure all incoming calls are answered with a professional, knowledgeable and thorough agent that knows your dealership and everything that is important to you.

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Artificial Intelligence

STELLA™ AI, your intelligent assistant for phone and web inquiries. Enhancing experiences, STELLA handles easy questions, showcases cars, schedules appointments, and seamlessly connects customers to your staff for complex topics.

Customer Service person
Artificial Intelligence

Brooke.ai is the automotive industry’s first digital voice assistant to answer, handle, and appoint inbound service calls for dealers, improving customer experience while reducing operational expenses. Designed and engineered by automotive industry experts, Brooke integrates with existing dealer scheduling tools and DMS, equipping her to be your best service scheduling coordinator at scale. There is no need to worry about how many calls your call center can handle or who will answer the phone; Brooke.ai is always on, answering the call 24/7/365.