Service & Parts

Process-tracking solution using existing dealership cameras to improve vehicle acquisition and express service. No data entry, tasks, or logins required.

Speed to convert and ease-of-use are some of the reasons why TradePending converts at industry-leading rates. Close at a higher rate because of real-timemarket data and realistic expectations on payment. Adapt our products to fit your strategy & stand out with solutions that fit your processes.

Payments helps dealerships capture more leads early in the buying journey with a fast, mobile-friendly payment experience that gives shoppers personalized affordability insights while keeping them on the dealer’s website.

Service to Sales (also known as vehicle exchange) involves converting daily service drive traffic into same day sales opportunities and previously sold customers (i.e. lease maturity, equity, high interest etc.) into sales appointments.

FixedOps Mojo is a Service Operations Management Platform that simplifies service management with a KPI Dashboard. It delivers insights to reduce discounting, boost ELR, optimize service menus, and streamline RO management—helping managers focus on what matters most daily.

Cut your recon time in half with streamlined processes, accountability, and enhanced collaboration with VelocityRecon.

Later brings every part of social media management together in one connected workflow, from planning content and approvals to scheduling, engagement, and performance, so teams can move faster, stay aligned, and improve results.

Later is the world’s most intelligent influencer marketing company, giving brands the confidence to create unforgettable campaigns through real creators, trusted insight, and expert guidance.

Later is the world’s most intelligent influencer marketing company, giving brands the confidence to create unforgettable campaigns through real creators, trusted insight, and expert guidance.

Sensory360’s visual products transform in-store screens into dynamic marketing and engagement tools. From digital signage and video walls to lounge TV and interactive touch screens, our platform delivers brand-safe, OEM-aligned content designed to inform, entertain, and influence guests during key dwell-time moments. All visuals are centrally managed, easily updated, and purpose-built to enhance the in-store experience while reinforcing consistent brand messaging across locations.

SoundFox’s in-store audio marketing enhances the guest experience and supports positive buying behavior. Custom curated music and branded audio messages play overhead in showrooms, service lounges, and on-hold calls to highlight your dealership’s services and offerings—without being deal-driven or sales-focused. We provide continuity to outside marketing efforts and become The Beat of Your Brand.

Future Energy helps dealers plan, install, and manage their energy operations, with one partner, one platform. EV charging, lighting, solar, and battery storage, powered by a white-glove experience and driven by our proprietary CME platform to save money, generate revenue, and deliver peace of mind.

Merchandising helps dealerships build value and create urgency by combining AutoBio’s vehicle research experience with Badges’ automated highlights, giving shoppers the details they need while increasing engagement across inventory pages.

Instantly verify a customer's insurance coverage before handing over a courtesy vehicle. Protect your service department from uninsured drivers, liability gaps, and costly subrogation headaches.

Service BDC is a Plug-and-Play program where our main goal is to bring traffic over to your service drive.

StaffYourDealer delivers comprehensive hiring solutions for automotive service departments, providing experienced service writers, technicians, warranty and title clerks, porters, and all essential service roles.

StaffYourDealer recruits proven automotive leaders for management and executive roles, including General Managers, Controllers, General Sales Managers, Service Directors, and Finance and Office Managers.

AutoTrainer is an AI-powered platform that designs, automates, and optimizes F&I training workflows, enabling teams to create adaptive learning programs that scale with data and performance.

Service Offers helps dealerships grow service traffic with up-to-date, OEM-compliant specials, transparent pricing, and integrated conversion tools that make it easier for customers to learn, save, and schedule service from any marketing channel.

FixedOps Velocity is a Hyper-Local Marketing program helping dealers compete with independent repair shops and win back out-of-warranty customers. We increase your market share of profitable customer pay (CP) business by targeting local in-market customers through social media, geofenced AdWords and a
dedicated service marketing website.

Accelerator builds on Edge to bring in more of the right traffic, increase appointments, accelerate service revenue, and expand visibility across search. With SEO-driven service pages, targeted paid search, and real-time insights, it turns demand into measurable results.

Your CRM needs someone to get in and fix it to maximize your current strategy. A BCP Performance Coach rebuilds your templates, workflows, and settings to match how your team actually sells.

Poorly configured CRM settings often mask a system's true potential. A trained BCP Performance Coach gets inside your system, reviewing processes, templates, workflows, and settings to tell you exactly what's working and what isn't, so you walk away with a clear baseline and a prioritized action plan.

By the time most dealers find out where leads fell off, it's already too late to recover them. Virtual Performance Coaching gives your team a dedicated BCP coach who reviews your CRM activity every week and sends specific feedback before the opportunity is gone.

BCP Onsite Training develops the processes and skills your team needs to succeed. Our coaches map and build processes that improve the customer experience and train your team on the skills that support those processes.

Edge is our core solution built to generate more appointments, increase RO value, and clearly show what drives revenue while giving you the foundation to scale your service marketing. With service offers, conversion tools, and real-time insights, Edge turns traffic into measurable results.

Download the Ford EDGE Product Guide.

We help Ford & Lincoln dealers sell more OEM parts online without adding complexity. Manage pricing, orders, and customers in one place using accurate OEM catalog data. Reach buyers nationwide, move aging inventory, and get expert eCommerce support to grow your online parts business.

Brooke Conversational Voice responds to Inbound Service Calls with back-stop to Dealership In-house BDC/Receptionist. Answers 100% of inbound service phone calls. Powered by Brooke.ai

On-demand Service BDC agents manage service customer calls, ensuring no service opportunity is missed. Includes Better AI for Service, powered by Brooke.

We work every lead, so you don’t have to. Our Better Sales BDC combines experienced automotive specialists with technology-driven workflows to manage your leads from the moment they arrive until the customer engages. By handling timely outreach, qualification, and professional follow-up, we ensure your team stays focused on closing while we handle the heavy lifting.

Better First Response provides immediate, 24/7/365 email response to every new lead. The consistent communications stop the clock, confirm interest and set the stage for meaningful engagement and tailored leads.

We connect with service customers on-site, setting sales and trade appointments to maximize conversion opportunities.

Turn your dealer provided lists into results with a smart mix of trained automotive agents placing calls and conversational AI for email and SMS. Drive appointments, recover revenue and measure real results.

Activate customers with smart outreach. High impact campaigns that drive appointments and increase dealership ROI. 

Introducing BCP Rewards, a dealership branded rewards solution designed to increase sales and service revenue by driving customer retention, communication, and referrals.  By offering highly creative, dealership branded experiences, BCP’s Rewards programs build dealership loyalty as well as community engagement.

Works alongside Ford Rewards and Lincoln Access Rewards to enhance the customer loyalty experience.

Virtual Guard specializes in delivering effective and reliable high-tech security solutions, designed to PREVENT crime from taking place.

Virtual Guard specializes in delivering effective and reliable high-tech security solutions, designed to PREVENT crime from taking place.

WarrCloud is the first and only company to automate the OEM’s warranty claims process for auto dealerships, including claims processing and submission, schedule updates and reporting/dashboards. Using award-winning AI technology, WarrCloud transforms slow, manual claims work into a fast, accurate, and transparent process that reduces dealership labor costs, accelerates reimbursements, and uncovers new revenue opportunities. With over 900 dealership customers and multiple innovation awards, WarrCloud continues to redefine how dealers manage warranty processing.

Increase Profits with WarrCloud.

Our team will go to work smiling and dialing to help increase visits to your service center. We are able to work lists from the OEM or help mine your DMS. No matter what you are looking for our team delivers both calls and texts to your customers to invite them back to service with you.

We will answer all your inbound appointment scheduling phone calls. We are able to schedule those appointments into your service scheduler. We will also provide you with daily and monthly reporting so you can see what our team is doing each day for your dealership.