STELLA™ AI
First Ring and First Rate
STELLA picks up on the first ring and books the appointment into your scheduler, creating a convenient experience for both the customer and your staff.
Improved Customer Satisfaction
STELLA is helping dealers improve customer satisfaction, increase the number of CPROs, and allow service advisors to focus on high-value tasks.
Stella Handles Calls So You Can Increase ROs
We built STELLA to help dealerships capture every customer inquiry and turn those conversations into revenue.
One dealer discovered they were missing 43% of inbound calls. Nearly half of their opportunities were going unanswered, representing a significant amount of lost business they could have been capturing with STELLA.
AI-Powered Customer Engagement Platform
- Answers calls on the 1st ring, 24/7
- Intelligent, personalized conversations
- Consistent, branded experience
- Natural language interactions
- One Platform. All Channels
STELLA™AI transforms phone and web interactions across sales, service and reception seamlessly handling simple inquiries, directing complex ones to dealer staff. With notes, alerts, and analytics, dealers deliver world-class experiences, having command over all channels by assisting customers, transcribing calls, and providing analytics and alerts.
STELLA™ Reception operates like a live person, answering calls with friendly, natural language, can transfer calls, monitor lines, take messages, and transfer to text if your staff is unavailable.
STELLA™ Service handles service calls intelligently, and by using dealer rules, opcodes, brand maintenance guidance, and a scheduler, STELLA streamlines the service booking process.
Pricing
STELLA™ Service Booking
STELLA™ Receptionist
STELLA™ Bundle
Trusted by Dealers Like You
William Knowles
COO - Maroone USA