The Trusted Marketplace for Dealers

Built by FordDirect, equipped to provide your dealership with solutions and information needed to thrive. Find pre-negotiated pricing, verified vendors, and curated tools for dealership success. Each solution is vetted for value, quality, and results so you can focus on what drives your business forward.

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What's New and Upcoming in The Shop

Lender Suite

SelectFI gives dealers predictive intelligence on every deal before the first pencil. Quote accurately in seconds, maximize profit, submit once, and move deals through F&I dramatically faster - without adding friction for your customers.

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FixedOPS Marketing - EDGE

FixedOPS Marketing offers a complete hands-off marketing solution for fixed operations, uses the highest-converting tools, and has been labeled as “the best decision ever made” by Fixed Ops Directors. 

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New Solutions!

Better Car People has six new solutions focused on improving lead response, strengthening BDC performance, and driving more revenue across sales and service. From Better First Response to Sales & Service BDC support and campaign tools, these additions help Dealers and Retailers operate more efficiently and deliver better customer experiences.

Mark Queen

Mark Queen

Founder

Ashleigh Norton

Ashleigh Norton

VP of Marketing

Turning Your Service Drive Into a Smarter Acquisition Engine

June 9th, 2pm EST

Designed specifically for high-volume Ford and Lincoln dealerships focused on improving operational performance, customer experience, and acquisition strategy

TradePending builds software for dealerships that includes trade-in valuations, payment calculators, digital brochures, owner loyalty, video for sales teams and service departments, and service offers management on your website.

Later is the world’s most intelligent influencer marketing company, giving brands the confidence to create unforgettable campaigns through real creators, trusted insight, and expert guidance.

Fixed Ops Growth with Kayman Direct

Turning Missed Calls Into Fixed Ops Growth with Bowtie Auto Solutions and Kayman Direct Every missed service ca...

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Reducing Recon Time with Cartuul

Reducing Recon Delays and Driving Faster Time-to-Frontline with Cartuul Every dealership wants inventory frontli...

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Michelle Mcinerney

Michelle Mcinerney

Dealer Success Manager

Dealer Support

Have a question about The Shop?

Please call Michelle at (313) 580-6712, email her at mciner9@forddirect.com or book time directly on her calendar.

Only the Best, Curated for You

The Shop's Resources offer expert guides, videos, and exclusive dealership insights to keep automotive retailers in top gear. From improving operations to staying ahead of digital trends, every resource is offered to help your dealership perform at its best.

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Trusted by Dealers Like You

Kelly Lemmons, General Sales Manager • Covert Ford

A Game-Changer for Our Dealership

"Working with Norma at Dealer Wizard has been a game-changer. She’s knowledgeable, responsive, and a true partner we trust to help move our dealership forward."

Gary Brown, President • Brown’s Automotive

Truly Instrumental in Helping Us

"Future Energy has been a true partner—aligned with our goals and vital in supporting our team, our customers, and our manufacturers with ongoing collaboration and reliability."

Duane Wilkes, CFO • Berge Automotive

A Major Asset of Our Company

"Data is a major asset. One Step strengthens our systems, provides reliable support, and delivers a roadmap that improves visibility, productivity, and overall company performance."

Marissa Hunt, CFO • LaFontaine Automotive

A Critical Component of Our Success

"ITS’s out-of-state titling has been critical—streamlining processes and ensuring customers receive accurate documentation quickly, enhancing satisfaction and reducing delays."

Gerald-Vicki Guaranta, Service BDC Director

One of Our Best Business Decisions

"Partnering with Volie two and a half years ago has been one of our best decisions, consistently exceeding expectations through innovation, responsiveness, and performance."

Get in Touch

The Shop thrives on bringing dealers curated solutions—and we can only do it with your input. Reach out with questions, ideas, or feedback anytime.

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