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The Real Problem Isn’t Missed Calls — It’s the Phone Tag That Follows
Dealerships Are Missing More Service Calls Than They Think
Most Dealership Reporting Tracks Activity — Bowtie Tracks Impact
AI Can Book the Appointment — But Humans Still Save the Customer Experience
The Biggest Fixed Ops Problem Isn’t Missed Calls — It’s Missed Follow-Up
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Outbound Campaigns and Retention

Special OfferBDC Services
Vendor Communication Options:

Our team will go to work smiling and dialing to help increase visits to your service center. We are able to work lists from the OEM or help mine your DMS. No matter what you are looking for our team delivers both calls and texts to your customers to invite them back to service with you.

Kayman Direct Powered by Bowtie Solutions: Outbound Campaigns 

When your service bays need to fill up fast or you’re looking to create a surge in customer engagement, Kayman Direct and Bowtie Solutions deliver. Our outbound campaigns combine strategic calling, targeted texting, and dealership-approved promotional offers to drive immediate, measurable results.

We act as an extension of your team—leveraging your customer data, your brand voice, and your goals—to generate more appointments, increase show rates, and convert dormant customers into active revenue.

Whether you're launching a service promotion, re-engaging lost customers, or pushing a month-end offer, our dedicated outbound team does the heavy lifting so your advisors can stay focused on the guests in front of them.

What You Get:

  • High-volume calling and texting outreach
  • Dealer-approved promotional scripting
  • Precision-targeted campaigns using your customer lists
  • Same-day and next-day results to fill the schedule
  • A/B tested messaging for maximum conversion
  • Clear reporting, transparency, and performance metrics

The Outcome:

More inbound traffic. Higher appointment counts. Increased RO dollars. Measurable revenue lift—without adding headcount.

Kayman Direct and Bowtie Solutions give your dealership the power to turn opportunity into booked business.

O300

  • Includes 2,000 calls
  • Unlimited texts
  • Nightly reporting
  • Dedicated Account Manager
  • Customized scripts

U300

  • Includes 1,000 calls
  • Unlimited texts
  • Nightly reporting
  • Dedicated Account Manager
  • Customized scripts

Additional Resources from Kayman Direct

Fixed Ops Growth with Kayman Direct

Fixed Ops Growth with Kayman Direct

Read More

Reviews & Testimonials

  • 5 stars: 1 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
a
anonymous
We have been Kayman users for many years. I highly recommend them.

They are always willing to reevaluate what’s working or not working and make changes where needed. They’ve been more than willing to physically come out to the store (a fairly good distance from Greeley). Anytime we have new people they will train them to work better within the support they provide. They honestly feel like “partners” in our service business – which is an overused cliché, but in this case feel correct to say. I also like that they are good listeners when we want to try something new. They will get on board and help with whatever the focus is. Lastly, and importantly as well – we have been dealing with many of the same people for years – so unlike other vendors of this type – their turnover is low, and we are able to build long-term relationships. Again – they are great vendor for us.

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