Contact Us

We’re here to help your dealership succeed. Have questions or need support? Reach out by phone, email, or using the contact form below, and our team will get back to you quickly.

Dealer Support

Please call Michelle at (313) 580-6712, email her at mmciner9@forddirect.com or book time directly on her calendar.

Calendar Booking

Vendor Support

Have questions about The Shop?
Send us a message TheShop@FordDirect.com.

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Dealers First

Your success comes first. We put dealers’ needs and perspectives at the heart of every decision.

Transparency & Integrity

No secrets, no surprises. We keep operations open and clear for everyone involved.

Excellence

We hold ourselves—and each other—to the highest standards, every step of the way.