Video

Service Customer Retention Secrets: Boost Loyalty and Minimize Loss

Service Customer Retention Secrets: Boost Loyalty and Minimize Loss

Service Customer Retention Secrets: Boost Loyalty and Minimize Loss

Review of data that highlights the importance of Service, why customers defect, and what actions service managers, directors, and fixed ops directors can take to minimize the loss–which leads to a product over of Service BDC.

Hosted by:
Aimi Gunderson, Sr. Director Strategic Partnerships, Better Car People
Tiffany Peeler, VP of Sales, Better Car People

Reading next

Optimize Your Service Department: Proven Strategies for Ford Dealers and Lincoln Retailers
From Guesswork to Greatness: Measure Your BDC