Articles and Case Studies

The Shop offers dealers a blend of practical articles and real-world case studies designed to keep them informed and competitive in today's automotive industry. The articles break down complex tools, trends, and strategies into clear, easy-to-digest takeaways that dealers can apply directly to sales, service, and fixed ops operations, helping them work more efficiently and make confident, data-driven decisions. Complementing this, the dealer case studies showcase real success stories from rooftops using The Shop's partner tools and solutions, spotlighting measurable outcomes like increased revenue, improved efficiency, and stronger customer engagement across sales and service. Together, these resources give dealers both the foundational knowledge and the proven, replicable strategies they need to tackle everyday challenges and drive results in their own stores.

5 articles

Big BDC Impact
Articifical Intelligence

Big BDC Impact

Case Study Mike Patton Ford Client Overview: Mike Patton Ford is a trusted dealership serving drivers in the community, committed to delivering exceptional customer service and building lasting re...

Articifical IntelligenceBCP: Mine Your Service Leads to Increase Sales

BCP: Mine Your Service Leads to Increase Sales

Don't overlook your service leads - help increase your sales.

Articifical Intelligence3 Keys to Winning Email Mystery Shops

3 Keys to Winning Email Mystery Shops

Master email mystery shops with three tips that impress and convert prospects.

Articifical IntelligenceAre you ignoring leads that you pay for?

Are you ignoring leads that you pay for?

Don’t leave money on the table—learn how to follow up effectively on every paid lead.

Articifical IntelligenceBCP Dealer Benchmark Report

BCP Dealer Benchmark Report

Explore key insights from the latest benchmark report to improve lead management and performance.