Articles and Case Studies

The Shop offers dealers a blend of practical articles and real-world case studies designed to keep them informed and competitive in today's automotive industry. The articles break down complex tools, trends, and strategies into clear, easy-to-digest takeaways that dealers can apply directly to sales, service, and fixed ops operations, helping them work more efficiently and make confident, data-driven decisions. Complementing this, the dealer case studies showcase real success stories from rooftops using The Shop's partner tools and solutions, spotlighting measurable outcomes like increased revenue, improved efficiency, and stronger customer engagement across sales and service. Together, these resources give dealers both the foundational knowledge and the proven, replicable strategies they need to tackle everyday challenges and drive results in their own stores.

3 articles

Credit Card Surcharge Compliance
Dealer Pay

Credit Card Surcharge Compliance

Why Your Program Needs Ongoing Review Most dealerships think the hard part of surcharging is deciding whether to do it. It isn’t. The hard part is maintaining credit card surcharge compliance after...

Dealer PayDealer Pay joins The Shop

Dealer Pay Joins The Shop

Dealer Pay Joins The Shop by FordDirect as a Preferred Vendor Ford Dealers and Lincoln Retailers Now Have Direct Access to Industry-Leading Payments Platform Through Curated Vendor Marketplace. Sai...

Dealer PayDealer Pay Every Dealer

Dealer Pay Every Dealer

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