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Your CRM needs someone to get in and fix it to maximize your current strategy. A BCP Performance Coach rebuilds your templates, workflows, and settings to match how your team actually sells.

Poorly configured CRM settings often mask a system's true potential. A trained BCP Performance Coach gets inside your system, reviewing processes, templates, workflows, and settings to tell you exactly what's working and what isn't. You walk away with a clear baseline and a prioritized action plan.

By the time most dealers find out where leads fell off, it's already too late to recover them. Virtual Performance Coaching gives your team a dedicated BCP coach who reviews your CRM activity every week and sends specific feedback before the opportunity is gone.

BCP Onsite Training develops the processes and skills your teams needs to succeed. Our coaches map and build processes that improve the customer experience and train your team on the skills that support those processes.

Brooke Conversational Voice response to Inbound Service Calls with back-stop to Dealership In-house BDC/Receptionist. Answers 100% of inbound service phone calls. Powered by Brooke.ai

On-demand Service BDC agents manage service customer calls, ensuring no service opportunity is missed. Includes Better AI for Service, powered by Brooke.

We work every lead, so you don’t have to. Our Better Sales BDC combines experienced automotive specialists with technology-driven workflows to manage your leads from the moment they arrive until the customer engages. By handling timely outreach, qualification, and professional follow-up, we ensure your team stays focused on closing while we handle the heavy lifting.

Better First Response provides immediate, 24/7/365, email response to every new lead. The consistent communications stop the clock, confirm interest and set the stage for meaningful engagement and tailored leads.

We connect with service customers on-site, setting sales and trade appointments to maximize conversion opportunities.

Turn your dealer provided lists into results with a smart mix of trained automotive agents placing calls and conversational AI for email and SMS. Drive appointments, recover revenue and measure real results.

Activate customers with smart outreach. High impact campaigns that drive appointments and increase dealership ROI. 

Introducing BCP Rewards, a dealership branded rewards solution designed to increase sales and service revenue by driving customer retention, communication, and referrals.  By offering highly creative, dealership branded experiences, BCP’s Rewards programs build dealership loyalty as well as community engagement.

Works alongside Ford Rewards and Lincoln Access Rewards to enhance the customer loyalty experience.

Give your customers the electrified information they need on your VDPs. Drive Hybrid and BEV engagement with VIN specific range maps, charging insights, and real savings break downs that power smarter marketing, stronger sales, and more qualified leads in the electrified transition.

Enroll through The Shop to try the 1st month for free!

Virtual Guard specializes in delivering effective and reliable high-tech security solutions, designed to PREVENT crime from taking place.

Virtual Guard specializes in delivering effective and reliable high-tech security solutions, designed to PREVENT crime from taking place.

Shave days off recon and stop losing margin to delays.

Cartuul gives dealerships real-time control over vehicles, vendors, approvals, and timelines, from intake to
frontline.

IdealTraits helps automotive dealerships hire and retain top talent through validated assessments and automation. Trusted by over 16,000 businesses, the platform supports faster hiring, stronger retention, and long-term success.

Service to Sales (also known as vehicle exchange) involves converting daily service drive traffic into same day sales opportunities and previously sold customers (i.e. lease maturity, equity, high interest etc.) into sales appointments.

Service BDC is a Plug and Play program where our main goal is to bring traffic over to your service drive.

Sales BDC focuses on working internet leads on behalf of the dealership and converting the dealerships, internet leads to appointments.

Sell More Units. Generate More Gross. Retain More Customers.

Dealer Wizard analyzes thousands of customer data points to help you make smarter, faster sales decisions—while empowering your team to buy back high-quality vehicles directly from your customers at lower acquisition costs, strengthening your Certified Pre-Owned program.

Dealer Wizard One-Pager

Dealer Wizard Brochure

Ford Credit's Prequalification tool is a widget on your site’s New Vehicle Detail and Search Results pages. Customers give five details to instantly get a prequalification decision, with no credit impact, while your CRM gets a lead.

To get started with the Prequalification Tool on your Website at No Cost to you, simply click here to fill out the form and hit the "Send Message" button.

ITS Dealer simplifies out-of-state transactions with tax and fee estimates, detailed checklists/document packages, and timely title and registration. Reducing your team’s work effort by ITS handling the process and follow-up.

We will answer all of your inbound appointment scheduling phone calls. We are able to schedule into your service scheduler those appointments. We will also provide you with daily and monthly reporting so you can see what our team is doing each day for your dealership.

Try OfferLogix for free for 90 days, cancel anytime. We will get you up and running and put everything on your website for you, we are so confident that this will be your #1 or #2 lead provider that we know after the 90 day period you will want to sign up.

OfferLogix’s Pre-Qualification Solution is a real-time soft pull credit pre-qualification that can be applied directly to your consumer’s payment. Designed to increase high-value website lead conversions and sales, the Lead Form and Communication System can be integrated directly on all Ford Dealers and Lincoln Retailers websites.

Our team will go to work smiling and dialing to help increase visits to your service center. We are able to work lists from the OEM or help mine your DMS, no matter what you are looking for our team delivers both calls and texts to your customers to invite them back to service with you.