Newly Launched

Stay ahead with the newest solutions in The Shop. Explore freshly added products and vendors designed to help your dealership boost sales, streamline operations, and drive growth.

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15 products

BDC
New
Payments Platform by TradePending
Lead Generation

Payments helps dealerships capture more leads early in the buying journey with a fast, mobile-friendly payment experience that gives shoppers personalizedaffordability insights while keeping them on the dealer’s website.

New
Service Offers by TradePending
Marketing

Service Offers helps dealerships grow service traffic with up-to-date, OEM-compliant specials, transparent pricing, and integrated conversion tools that make iteasier for customers to learn, save, and schedule service from any marketing channel.

New
Trade Platform by TradePending
Vehicle Acquisition

Speed to convert and ease-of-use are some of the reasons why TradePending converts at industry leading rates. Close at a higher rate because of real-timemarket data and realistic expectations on payment. Adapt our products to fit your strategy & stand out with solutions that fit your processes.

New
Merchandising by TradePending
Lead Engagement & Generation

Merchandising helps dealerships build value and create urgency by combining AutoBio’s vehicle research experience with Badges’ automated highlights, giving shoppers the details they need while increasing engagement across inventory pages.

New
CRM Tune-Up
CRM Services

Your CRM needs someone to get in and fix it to maximize your current strategy. A BCP Performance Coach rebuilds your templates, workflows, and settings to match how your team actually sells.

New
CRM Audit
CRM Services

Poorly configured CRM settings often mask a system's true potential. A trained BCP Performance Coach gets inside your system, reviewing processes, templates, workflows, and settings to tell you exactly what's working and what isn't. You walk away with a clear baseline and a prioritized action plan.

New
Virtual Performance Coaching
Performance Coaching

By the time most dealers find out where leads fell off, it's already too late to recover them. Virtual Performance Coaching gives your team a dedicated BCP coach who reviews your CRM activity every week and sends specific feedback before the opportunity is gone.

New
Onsite Training
Dealer Training

BCP Onsite Training develops the processes and skills your teams needs to succeed. Our coaches map and build processes that improve the customer experience and train your team on the skills that support those processes.

New
Better AI for Service
BDC Services

Brooke Conversational Voice response to Inbound Service Calls with back-stop to Dealership In-house BDC/Receptionist. Answers 100% of inbound service phone calls. Powered by Brooke.ai

New
Better Service BDC
BDC Services

On-demand Service BDC agents manage service customer calls, ensuring no service opportunity is missed. Includes Better AI for Service, powered by Brooke.

New
Better Sales BDC
BDC Services

We work every lead, so you don’t have to. Our Better Sales BDC combines experienced automotive specialists with technology-driven workflows to manage your leads from the moment they arrive until the customer engages. By handling timely outreach, qualification, and professional follow-up, we ensure your team stays focused on closing while we handle the heavy lifting.

New
Better First Response
BDC Services

Better First Response provides immediate, 24/7/365, email response to every new lead. The consistent communications stop the clock, confirm interest and set the stage for meaningful engagement and tailored leads.

New
Service to Sales
BDC Services

We connect with service customers on-site, setting sales and trade appointments to maximize conversion opportunities.

New
Better Campaigns for Service
BDC Services

Turn your dealer provided lists into results with a smart mix of trained automotive agents placing calls and conversational AI for email and SMS. Drive appointments, recover revenue and measure real results.

New
Better Campaigns for Sales
BDC Services

Activate customers with smart outreach. High impact campaigns that drive appointments and increase dealership ROI.