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Service & Parts

Keep customers coming back with service and parts solutions that enhance efficiency, reduce downtime, and maximize profitability.

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14 products

Service
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Vehicle Acquisition
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Process-tracking solution using existing dealership cameras to improve vehicle acquisition and express service. No data entry, tasks, or logins required.

3-FixedOpsMojo
Vehicle Services
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FixedOps Mojo is a Service Operations Management Platform that simplifies service management with a KPI Dashboard. It delivers insights to reduce discounting, boost ELR, optimize service menus, and streamline RO management—helping managers focus on what matters most daily.

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Vehicle Reconditioning
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Cut your recon time in half with streamlined processes, accountability, and enhanced collaboration with VelocityRecon.

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Marketing
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FixedOps Velocity is a Hyper-Local Marketing program helping dealers compete with independent repair shops and win back out-of-warranty customers. We increase your market share of profitable customer pay (CP) business by targeting local in-market customers through social media, geofenced Adwords and a
dedicated service marketing website.

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Marketing
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Accelerator builds on Edge to bring in more of the right traffic, increase appointments, accelerate service revenue, and expand visibility across search. With SEO-driven service pages, targeted paid search, and real-time insights, it turns demand into measurable results.

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Marketing
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Edge is our core solution built to generate more appointments, increase RO value, and clearly show what drives revenue while giving you the foundation to scale your service marketing. With service offers, conversion tools, and real-time insights, Edge turns traffic into measurable results.

Download the Ford EDGE Product Guide.

New
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BDC Services
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Brooke Conversational Voice response to Inbound Service Calls with back-stop to Dealership In-house BDC/Receptionist. Answers 100% of inbound service phone calls. Powered by Brooke.ai

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BDC Services
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On-demand Service BDC agents manage service customer calls, ensuring no service opportunity is missed. Includes Better AI for Service, powered by Brooke.

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BDC Services
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We connect with service customers on-site, setting sales and trade appointments to maximize conversion opportunities.

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BDC Services
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Turn your dealer provided lists into results with a smart mix of trained automotive agents placing calls and conversational AI for email and SMS. Drive appointments, recover revenue and measure real results.

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BDC Services
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Introducing BCP Rewards, a dealership branded rewards solution designed to increase sales and service revenue by driving customer retention, communication, and referrals.  By offering highly creative, dealership branded experiences, BCP’s Rewards programs build dealership loyalty as well as community engagement.

Works alongside Ford Rewards and Lincoln Access Rewards to enhance the customer loyalty experience.

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Property Management & Security
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Virtual Guard specializes in delivering effective and reliable high-tech security solutions, designed to PREVENT crime from taking place.

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Property Management & Security
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Virtual Guard specializes in delivering effective and reliable high-tech security solutions, designed to PREVENT crime from taking place.

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Warranty Processing
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WarrCloud is the first and only company to automate the OEM’s warranty claims process for auto dealerships, including claims processing and submission, schedule updates and reporting/dashboards. Using award-winning AI technology, WarrCloud transforms slow, manual claims work into a fast, accurate, and transparent process that reduces dealership labor costs, accelerates reimbursements, and uncovers new revenue opportunities. With over 900 dealership customers and multiple innovation awards, WarrCloud continues to redefine how dealers manage warranty processing.

Increase Profits with WarrCloud.