Webinars

Webinars from The Shop deliver focused, time-efficient insights on the tools and strategies that matter most to dealerships. These shorter sessions distill key takeaways from our partners and subject matter experts into clear, actionable guidance without unnecessary depth or length. They’re designed for busy teams who want practical information they can quickly apply in sales, service, and operations. Each webinar helps dealers stay informed and make smarter decisions in less time.

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17 articles

Elevating the Customer Experience with SoundFox

Elevating the Customer Experience with SoundFox

In this webinar, Ryan Powers of SoundFox explores how dealerships can turn everyday guest interactions into opportunities to build trust, improve the customer experience, and drive additional reve...

Elevating the Customer Experience with National Refreshment

Elevating the Customer Experience with National Refreshment

In this webinar, Brian Pyc, COO of National Refreshment, discusses how something as simple as complimentary snacks and beverages can have a meaningful impact on customer satisfaction, retention, a...

Elevating the Customer Experience with Virtual Guard

Elevating the Customer Experience with Virtual Guard

In this webinar, Owen from Virtual Guard discusses the growing security challenges facing dealerships and how proactive video monitoring can help protect inventory, customers, and employees after ...

Canopy ConnectCanopy Connect ID Verification

Canopy Connect ID Verification

Verify Insurance Coverage Instantly with Canopy Connect Canopy Connect’s insurance verification platform is now available to Ford dealers through The Shop by FordDirect, giving dealership teams a ...

BDCA Pre-Qualification Solution by OfferLogix

A Pre-Qualification Solution by OfferLogix

Explore a pre-qualification tool that helps dealerships identify financing-ready prospects, streamlining the sales process.

Articifical IntelligenceService Customer Retention Secrets: Boost Loyalty and Minimize Loss

Service Customer Retention Secrets: Boost Loyalty and Minimize Loss

Strategies for retaining service customers and increasing repeat business through personalized experiences and follow-ups.

Fixed OpsOptimize Your Service Department: Proven Strategies for Ford Dealers and Lincoln Retailers

Optimize Your Service Department: Proven Strategies for Ford Dealers and Lincoln Retailers

Get the inside scoop and actionable tips to enhance service department efficiency and profitability, tailored for Ford and Lincoln dealerships.

automotiveMastermindMaximize Dealership Sales Efficiency with Mastermind

Maximize Dealership Sales Efficiency with Mastermind

Learn insights from the Mastermind program to improve sales productivity and decision-making through data analytics.

American Hole 'n OneWhat You Need to Know About Hole In One Insurance

What You Need to Know About Hole In One Insurance

Explore how dealerships can use Hole-in-One insurance to safely run promotional golf events, attracting customer participation.

Commercial VehiclesFinding New Prospects and Leads

Finding New Prospects and Leads

Learn actionable strategies and tools to uncover new prospects and grow your customer base.

Commercial VehiclesMerchandising Commercial Vehicles

Merchandising Commercial Vehicles

Find out how smart merchandising can make your commercial vehicles irresistible to buyers.

AccuTradeEmpowering Profitability, Scaling Smart Acquisitions By AccuTrade

Empowering Profitability, Scaling Smart Acquisitions By AccuTrade

See how AccuTrade helps dealerships scale acquisitions while maximizing profitability.

FordDirectPrivacy and Security Training for Dealers & Retailers

Privacy and Security Training for Dealers & Retailers

Ensure your team stays safe and compliant with expert-led privacy and security training.

Commercial VehiclesTop 5 Ways to Help Improve Overall Sales

Top 5 Ways to Help Improve Overall Sales

Discover five proven tactics that can instantly boost dealership sales performance.

Pre-OwnedRunBuggy: Connecting Dealers, Transporters, and Customers

RunBuggy: Connecting Dealers, Transporters, and Customers

Discover how RunBuggy streamlines vehicle transportation logistics for dealerships, enhancing efficiency and customer satisfaction.

Energy SolutionsControl Energy Costs and Power Up Profitability with CME Pro+

Control Energy Costs and Power Up Profitability with CME Pro+

Discover how CME Pro+ helps dealerships reduce energy expenses while boosting operational efficiency.

AccuTradeThe Right Price on Every Car, Every Time

The Right Price on Every Car, Every Time

Boost profitability with AccuTrade’s daily-updated appraisal engine, delivering accurate, guaranteed offers for smarter dealer decisions.