Better First Response
Better First Response
Better First Response

Better First Response

NewBDC Services

Better First Response provides immediate, 24/7/365, email response to every new lead. The consistent communications stop the clock, confirm interest and set the stage for meaningful engagement and tailored leads.

Better First Response. Fast. On-Brand. Compliant.

Designed by BDC and automotive professionals, Better First Response ensures that all customers submitting an internet lead receive a quick, quality response. Our automotive specific AI is paired with live, US based agents to make sure questions are addressed, customers are engaged, and your brand is represented, your way.

With better phrasing, accurate inventory and human-reviewed content, your first reply becomes a real sales tool, not simply compliance.

Additionally, our system is built to pass OEM and third party audits. Trusted by top dealerships, groups and OEM programs nationwide.
 

Key Differentiators:

  • Tailored: lead source specific messaging tailored to the vehicle of interest
  • Real time agent support: for enhanced efficiency
  • CRM integrations: every interaction, notes, and appointments directly into your CRM. Integrates with the top CRMs including eLead, VinSolutions, DealerSocket, Tekion, DriveCentric, OpLogic, AutoAlert, Focus CRM, DealerPeak and more - 40+ currently available.
  • Achieve high ROI with cost effective solution

     

Why dealers choose Better First Response:

  • Win more leads, effortlessly. With better phrasing, accurate inventory and human-reviewed content, your first reply becomes a real sales tool, not just a compliance check.
  • Built by real BDC experts. This isn't theory. Its 20+ years of live dealership experience turned into the smartest first-response system in automotive.
  • Score higher on Mystery Shops. Our system is built to pass OEM and third-party audits. It’s trusted by top dealership groups and OEM programs nationwide.
Protects speed to lead metrics, pass OEM and third party mystery shops and ensure no opportunity is missed.
Better Car People has over 40 CRM partners and over 80 technical partners including: Affinitiv, AWS, CDK Global, dealerlogix, eLead, Fortellis, kore.ai, mykarma, Open AI, Podium, Reynolds & Reynolds, Tekion, VinSolutions, Xtime and many more!

 

Pricing

Better First Response

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  • 30 Day Opt-Out, after 90 day commitment
  • Unlimited Leads
  • Under-60-Second Replies
  • Response within 10 minutes or less
  • OEM & Mystery-Shop compliant
  • Personalized, branded messages

Additional Resources from Better Car People

Service Customer Retention Secrets: Boost Loyalty and Minimize Loss

Service Customer Retention Secrets: Boost Loyalty and Minimize Loss

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BCP: Mine Your Service Leads to Increase Sales

BCP: Mine Your Service Leads to Increase Sales

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3 Keys to Winning Email Mystery Shops

3 Keys to Winning Email Mystery Shops

Read More
Are you ignoring leads that you pay for?

Are you ignoring leads that you pay for?

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Big BDC Impact

Big BDC Impact

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BCP Dealer Benchmark Report

BCP Dealer Benchmark Report

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Better Engagement, Smarter Dealerships: How Better Car People Helps Dealers Win

Better Engagement, Smarter Dealerships: How Better Car People Helps Dealers Win

Read More

Trusted by Dealers Like You

Tina Lonkar

Great customer service. Always makes themselves available, always offering new services. Our customer service rep is Savannah Newton -- she is the best.

Paula Lynchard

We (Phil Moore Buick GMC) have been with Better Car People for many years. They have always provided great service.

Volkan Bulaskbasi

Better Car People is always on point. We never have to worry about leads not getting answered and reports are easy to read.

Dealer Reviews for Better First Response

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